Politique de remboursement
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us at squadrabel130@gmail.com. Please note that returns must be sent to the following address: via salvatore miceli 296, Lamezia Terme, CZ, 88046, Italy
If your return is accepted, we will send you a return label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. Please note that if your country of residence is not Italy, sending your goods may take longer than expected.
You can always contact us with any questions about returns at squadrabel130@gmail.com.
Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can assess the issue and correct it. Some types of items cannot be returned, such as perishable goods (like food, flowers, or plants), personalized products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 Day Returns Period Notwithstanding the above, if your goods are being shipped to the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition as you received it, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
Refunds
We will notify you once your return has been received and inspected to let you know whether or not your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund as well.
If it has been more than 15 business days since we approved your return, please contact us at squadrabel130@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
To initiate a return, you can contact us at squadrabel130@gmail.com. Please note that returns must be sent to the following address: via salvatore miceli 296, Lamezia Terme, CZ, 88046, Italy
If your return is accepted, we will send you a return label, as well as instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. Please note that if your country of residence is not Italy, sending your goods may take longer than expected.
You can always contact us with any questions about returns at squadrabel130@gmail.com.
Damages and Problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can assess the issue and correct it. Some types of items cannot be returned, such as perishable goods (like food, flowers, or plants), personalized products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 3 Day Returns Period Notwithstanding the above, if your goods are being shipped to the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition as you received it, unworn or unused, with tags and in the original packaging. You will also need your receipt or proof of purchase.
Refunds
We will notify you once your return has been received and inspected to let you know whether or not your refund has been approved. If approved, you will be automatically refunded to your original payment method within 10 business days. Please note that it can take some time for your bank or credit card company to process and post the refund as well.
If it has been more than 15 business days since we approved your return, please contact us at squadrabel130@gmail.com.